NOOBIES LIMITED – TERMS AND CONDITIONS
1INTRODUCTION AND CONTACT DETAILS
1.1 These Terms and Conditions apply to our provision of Noobies Courses. Please read these Terms and Conditions carefully before you make payment for your Course.
1.2 We are Noobies Limited, a company registered in England and Wales under (company registration number 10443714) and our registered office is at Bentinck House, Bentinck Road, West Drayton, Middlesex, England, UB7 7RQ.
1.3 You can contact by writing to us at firstname.lastname@example.org or by writing to us at Bentinck House, Bentinck Road, West Drayton, Middlesex, England, UB7 7RQ.
1.4 If we have to contact you we will do so by telephone or by writing to you at the e-mail address or postal address you provided to us.
2 INFORMATION ABOUT THE COURSE
2.1 The Course is taught by qualified midwives, who in teaching the Course only give general educational information about pregnancy, childbirth and caring for new babies. You understand and acknowledge that the teachers are not acting in their professional midwife capacity or providing you with the individual care, advice or treatment that would normally be provided by a midwife or other relevant health care professional. The Course can in no circumstances replace any of the specific and individual health care and midwifery services that you require and you must not rely on our Course in that way. If you have specific queries or concerns about your own pregnancy, health or wellbeing you should immediately consult your GP, midwife, obstetrician or other appropriate health professional.
2.2 It follows from clause 2.1 above that Noobies does not accept liability for your reliance on any information, data, advice, or other matters of any nature provided in relation to the Course by Course teachers or representatives. No responsibility can be accepted by Noobies for any loss, damage, expense or other consequences which may arise as a result of direct and/or indirect reliance thereon.
2.3 If you have any questions or complaints about the Course, please contact us. You can email us at email@example.com
3 ACCEPTANCE PROCESS AND DURATION OF THESE TERMS AND CONDITIONS
3.1 When you book a Course via Our Website, subject to payment being made you will receive a confirmation email. The Course will then be delivered to you on those dated and at those venues (or any rescheduled dates or venues – see clause 7). Any Course Requests will only be accepted upon these Terms and Conditions and we only provide the Course in accordance with these Terms and Conditions.
3.2 These Terms and Conditions shall commence on the date that you pay the Course Fee and shall continue until the end of your Course or until terminated earlier in accordance with clause 10.
4 YOUR OBLIGATIONS
4.1 You shall provide us with all information, assistance and materials that we reasonably request from you to provide you with the Course, ensuring that information and materials are true, accurate, complete and not misleading in any material respect.
4.2 You shall cooperate with us in all matters relating to provision of the Course. It is your responsibility to attend the Course on the scheduled dates and if you fail to attend you will not be entitled to a refund of Course Fees.
5.1 The Course Fee is payable via Our Website at the point of booking.
5.2 The prices for our services set out on Our Website are inclusive of any VAT (if applicable) and of all other charges unless expressly stated otherwise.
Statutory cancellation period
6.1 If you change your mind about the Course, for a period of 14 days from the date on which you pay the Course Fee you have a right to terminate these Terms and Conditions (“Cancellation Period”) and receive a full refund of the Course Fee. If you start the Course prior to the expiry of the Cancellation Period you will not lose your right to cancel but we may charge you for the value of the Course that is provided up to the date you cancel. Where we have provided you with the Course in full, you do not have a right to change your mind and receive a refund, even if the Cancellation Period is still running.
6.2 If you change your mind about the Course and wish to cancel these Terms and Conditions at any time, then provided you give us at least 6 weeks’ notice you may cancel and receive a full refund of the Course Fee. You may not otherwise cancel the Course and receive a refund of the Course Fee. This clause 6.2 does not affect your legal right to change your mind under the Consumer Contracts Regulations 2013.
How to give notice of cancellation
6.3 If you wish to cancel these Terms and Conditions please let us know by doing one of the following:
(a) Email. email us at firstname.lastname@example.org Please provide your name, home address, details of your Course and, where available, your phone number and email address.
(b) Online. Complete the form on Our Website.
(c) By post. Print off the form and post it to us at the address on the form. Or simply write to us at that address, including details of your Course and your name and address.
How and when we will refund you
6.4 Refunds will be made via the same method used to pay the Course Fee. We may deduct from any refund an amount for the supply of the Course for the period for which it was supplied, ending with the time when you told us you had changed your mind. The amount will be in proportion to what has been supplied, in comparison with the full coverage of the contract. We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then your refund will be made within 14 days of your telling us you have changed your mind.
7 RESCHEDULING COURSES
7.1 Courses are conditional upon there being sufficient uptake for that particular Course. If at least 5 couples are not enrolled in a scheduled Course, Noobies may either cancel these Terms and Conditions or reschedule the Course. If we cancel these Terms and Conditions pursuant to this clause, your Course Fee will be refunded. If we reschedule the Course pursuant to this clause and the rescheduled dates are not suitable for you your Course Fee will be refunded, provided that you let us know within 7 days of receiving the rescheduled Course details.
7.2 We may reschedule Course sessions based on events outside our control, including where a pre-arranged venue no longer becomes available or a teacher becomes available and we cannot arrange a suitable replacement in time. If we do so we will provide you with as much notice as possible and we will reschedule the session within a reasonable time of the original session.
7.3 We may change the venues at which Course sessions will be held. In the event that a Course venue is changed, the new venue will be located within 3 miles of the original.
8 INTELLECTUAL PROPERTY RIGHTS
You agree that the Intellectual Property Rights in all work and materials provided by or on behalf of us or generated by the provision of the Course shall be owned by us. You may use these Intellectual Property Rights but only to the extent required for you to participate in the Course.
9 HOW MAY WE USE YOUR PERSONAL INFORMATION?
9.1 How we will use your personal information. We will use the personal information you provide to us:
(a) to supply the Course to you;
(b) to process your payment for the Course Fee; and
(c) if you agreed to this during the Course Request process, to give you information about similar products and services that we provide, but you may stop receiving this at any time by contacting us.
9.2 We will only give your personal information to third parties where the law either requires or allows us to do so.
10.1 These Terms and Conditions may be terminated forthwith by us on giving notice to you if you are in material breach of the terms of this Agreement.
10.2 Where we terminate these Terms and Conditions pursuant to either clause 10.1 above, we have the right to exclude you from any or any further participation in the Course.
11.1 Notwithstanding anything contained in these Terms and Conditions:
(a) in no circumstances shall we be liable, in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever, and whatever the cause thereof arising under or in connection with the Course, (i) for any increased costs or expenses, or (ii) for any loss of profit, business, contracts, revenues, or anticipated savings, or (iii) for any special indirect or consequential damage of any nature whatsoever; and
(b) our liability in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever, and whatever the cause thereof, arising by reason of or in connection with these Terms and Conditions (except in relation to death or personal injury caused by our wilful act or our negligence) shall be limited to the Course Fee.
11.2 We will not be liable for any loss or theft of your personal property during your attendance at the Course. Venues for Courses will be public places, such as cafes, restaurants and bars, and you should take care of your personal property at all times as we cannot be responsible for the actions of thieves.
In these Terms and Conditions, the following words have the following meanings:
“Course” means the course we may deliver to you pursuant to these Terms and Conditions, namely the antenatal course described on Our Website. Please note however that the Course you attend may vary slightly from the description on Our Website and in particular we may change the Course from time to time to implement improvements and to reflect relevant developments and changes in the field of antenatal and postnatal care.
“Course Fee” means our fee for the Course as set out on Our Website.
“Course Request” means an online application via Our Website to attend the Course.
“Intellectual Property Rights” means patents, trade marks, service marks, trade names, internet domain names, rights in designs, copyright (including rights in computer software databases) and moral rights and other intellectual property rights, in each case whether registered or unregistered and including any applications for the grant of any such rights and all rights and forms of protection having an equivalent or similar effect anywhere in the world.
“Our Website” means our website at www.noobies.co.uk.